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Last updated Friday, 06-Nov-2009 10:24:16 EST
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Scheduled Maintenance and Unscheduled Outages
In an effort to minimize the client impact of required maintenance on the systems supported by EITS, we endeavor to schedule downtimes associated with this maintenance between 2 a.m and 7 a.m., Monday through Friday. In some cases, especially when the maintenance requires more than a five-hour downtime, the downtime will be scheduled on the weekend. Our goal in every case is to perform the maintenance required in a manner that causes the least inconvenience to the University community.
Refreshed at: Sat, 7 Nov 2009, 09:07:29

Posted Fri, 6 Nov 2009 10:24:17 -0500 by helpdesk@uga.edu (Help Desk)
Subject: Network Status Update
The PAWS Wireless Network will be unavailable on Monday, November 9th, 2009 between the hours of 5:00 am and 7:00 am due to network maintenance. We apologize for any inconvenience. If you have any questions contact the Network Operations Center via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Tue, 3 Nov 2009 08:59:58 -0500 by flowman@UGA.EDU (Steve Hilliard)
Subject: eLC maintenance 11-05-09
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on the eLearning Commons system from 3:00 to 6:00 a.m. on Thursday, November 5, 2009. The system will be unavailable during this time. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106. Thank you.

Posted Thu, 29 Oct 2009 13:29:48 -0400 by downtime@UGA.EDU (EITS Downtime)
Subject: IBM Mainframe-TSO,IMS,OASIS,DB2 Tape/Print Services Maintenance
All mainframe services such as student, financial and administrative applications that require mainframe databases as well as mainframe peripheral devices will be unavailable for use from 2:00 am until 4:00 am on Sunday, November 1, 2009, due to system development and seasonal time change. Applications which may be unavailable, or limited in function, during this maintenance include IMS systems accessed with Hummingbird as well as many web based applications on campus. Other services include, but not limited to, TSO, IMS, DB2, OASIS, tape/print services, IBM tape services, printer services and MVS batch.

Posted Wed, 28 Oct 2009 15:07:06 -0400 by flowman@UGA.EDU (Steve Hilliard)
Subject: WebCT CE maintenance, 10/31/09, 5 to 7 a.m.
EITS Systems Provisioning & Maintenance personnel will be performing maintenance on WebCT CE from 5:00 to 7:00 a.m. on Saturday, October 31, 2009. The system will be unavailable during this time. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106. Thank you.

Posted Tue, 27 Oct 2009 09:59:42 -0400 by helpdesk@uga.edu (Help Desk)
Subject: Network Status Update
The PAWS Wireless Network will be unavailable Wednesday, October 28, 2009 between the hours of 5:00am and 7:00am due to a reboot of the network controllers. We apologize for any inconvenience. If you have any questions contact the Network Operations Center via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Mon, 26 Oct 2009 17:37:15 -0400 by flowman@UGA.EDU (Steve Hilliard)
Subject: Re: Remedy maintenance, Tuesday, October 27, 5-7 am
This service will not be performed Tuesday morning, but will be rescheduled for a later date. On Oct 26, 2009, at 1:54 PM, Steve Hilliard wrote: > EITS personnel will be performing maintenance on the Remedy Action > Request system on Tuesday 10/26/09 from 5:00 - 7:00 am. Helpdesk > ticketing tracking functions will not be available during this time. > > If you have any questions please contact the EITS Helpdesk by > sending email to helpdesk@uga.edu or calling (706) 542-3106. > > > > > -- ---------------------------------------------------------- Steve Hilliard Associate Director, Systems Provisioning and Maintenance, EITS, UGA "I'm no longer young enough to know everything."

Posted Mon, 26 Oct 2009 13:54:38 -0400 by flowman@UGA.EDU (Steve Hilliard)
Subject: Remedy maintenance, Tuesday, October 27, 5-7 am
EITS personnel will be performing maintenance on the Remedy Action Request system on Tuesday 10/26/09 from 5:00 - 7:00 am. Helpdesk ticketing tracking functions will not be available during this time. If you have any questions please contact the EITS Helpdesk by sending email to helpdesk@uga.edu or calling (706) 542-3106.

Posted Mon, 26 Oct 2009 11:32:50 -0400 by flowman@UGA.EDU (Steve Hilliard)
Subject: Exchange/blackberry performance, Monday, 10-26-09
EITS Systems Provisioning & Maintenance personnel are continuing to work on resolving performance issues with the Exchange mobile email service. Email will be delivered as quickly as possible, but performance may be impacted or the service may be unavailable for short periods throughout the day. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Mon, 26 Oct 2009 09:49:50 -0400 by flowman@UGA.EDU (Steve Hilliard)
Subject: immediate emergency downtime Exchange service
EITS Systems Provisioning & Maintenance personnel will be performing emergency maintenance on the Exchange blackberry service, starting immediately (10am October 26, 2009). This maintenance is expected to take one hour, ie the service should be returned to service by 11 am. If you have any questions contact EITS via e-mail to helpdesk@uga.edu or by telephone at 706-542-3106.

Posted Mon, 26 Oct 2009 07:02:26 -0400 by helpdesk@uga.edu (Help Desk)
Subject: Network Status Update
PAWS Wireless Network up and functioning normally.

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